✦ Built for non-designers

Map the journey.
Fix the pain.

Journey Maps gives product managers, UX designers, and marketers a guided way to create customer journey maps — no blank canvas, no complexity.

Free to start — no credit card needed

SaaS Onboarding — Customer Journey Map
Journey
Trial User → Paying Customer
1 · Awareness
Action
Finds tool via Google search
Emotion
🙂
Pain point
Too many options to compare
2 · Sign up
Action
Creates account, skips onboarding
Emotion
😐
Pain point
Blank canvas — no idea where to start
3 · First use
Action
Fills in guided fields, builds map
Emotion
😊
Pain point
Unsure if output looks professional
4 · Convert
Action
Exports PDF, shares with team
Emotion
🤩
Opportunity
Upgrade prompt after first export

Why Journey Maps

Built for the people who aren't UX designers.

🗺️

Guided fields, not a blank canvas

Every phase comes with predefined fields — actions, emotions, pain points. You just fill them in.

📄

Export a board-ready PDF

One click. A polished PDF that looks professional — not a sticky note session.

🔗

Share with a link

Send a read-only link to stakeholders. No account needed to view. No Miro seat required.

Ready in under 20 minutes

Pick a template, fill in the fields, and you have a working journey map — before your next meeting.

🎯

Spot pain points visually

The emotion row reveals exactly where customers are frustrated. No data analysis needed.

🗂️

All your maps in one place

Manage, duplicate, rename, and share from a clean dashboard. No tab chaos.

Journey Maps vs the rest

Miro is powerful. It's also overwhelming.

Miro / FigJam

  • Blank canvas — you figure it out
  • Requires design skills or training
  • Everyone needs a paid seat to collaborate
  • Output looks like a whiteboard mess
  • Built for designers, not PMs or marketers

Journey Maps

  • Guided fields walk you through it
  • No design skills needed — ever
  • Share via link — no account needed to view
  • Professional PDF output in one click
  • Built for PMs, marketers, and CX teams

How it works

From zero to a professional map in 20 minutes.

1

Name your journey

Describe your customer and what they're trying to achieve. That's your starting point.

2

Add phases

Break the journey into stages. Drag to reorder. Rename to fit your context.

3

Fill the fields

Actions, emotions, pain points, opportunities. One guided field at a time.

4

Export or share

Download a polished PDF or send a link. Your map is boardroom-ready.

I used to spend 45 minutes setting up the same journey map structure in Miro every single time. I built Journey Maps so I'd never have to do that again.

— Burak, Founder & CX Professional

Pricing

Simple, honest pricing.

Free

$0

Forever free

  • 3 journey maps
  • All guided fields
  • Shareable links
  • PDF export
Get started free
Most popular

Pro

$17

/month per user

  • Unlimited journey maps
  • PDF export — no watermark
  • Templates library
  • Priority support
Start free trial

Your customers are frustrated somewhere. Find out where.

Start mapping for free — no credit card, no design skills needed.

Create your first journey map →